Get In Touch
24 X 7 Helpline:
+91 860 111 5555
Speak to Us Directly On a Direct Line
+91 522 3642531
(Monday to Saturday, 10 AM to 6 PM:)
For Patients, Doctors & Customers:
care@spanlaboratories.com
For Channel Partners & Stakeholders:
contact@spanlaboratories.com
Span Laboratories Pvt. Ltd.
H-3 U.P.S.I.D.C. Industrial Area, Dewa Road, Chinhat, Lucknow-226019. Uttar Pradesh. India
High Priority Support System (E-commerce):
Channel Partners & Stakeholders Help Desk:
Frequently Asked Question!
You can reach our customer support team by filling out the contact form on our website, emailing us at care@spanlaboratories.com, or calling our number at 860-111-5555. We are available to assist you 24X7.
We strive to respond to all inquiries as quickly as possible. Our team aims to reply within 24-48 hours, but during busy periods, it may take slightly longer. Rest assured, we value your time and will address your inquiry as soon as we can.
Yes, you can track the status of your order. Once your order is shipped, we will provide you with a tracking number and a link to the carrier’s website, where you can track your package’s journey.
While our products are designed to support general health and wellness, we recommend consulting with a healthcare professional, such as a doctor or an Ayurvedic practitioner, before starting any new supplements or remedies. They can provide personalized advice based on your specific health needs.
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. When placing an order, you will have the option to choose the payment method that suits you best.
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your location is eligible for international shipping and the associated shipping fees.
We have a hassle-free return policy. If you are not satisfied with your purchase, please contact our customer support team within 14 days of receiving your order. We will guide you through the return process and provide you with a refund or exchange, subject to our return policy terms and conditions.
Yes, at Span Laboratories, we prioritize quality and safety. Our products undergo rigorous testing and adhere to strict quality control measures. We follow industry standards and guidelines to ensure that our products are safe, effective, and of the highest quality.