Privacy Policy
At Span Laboratories Pvt Ltd, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information when you visit our ecommerce website, and your rights and choices regarding your personal data.
1. Information Collection
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details, when you place an order on our ecommerce website.
1.2 Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and browsing patterns. This information helps us analyze trends, administer the site, and improve user experience.
2. Use of Information
2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, including order confirmation, shipment, and customer support.
2.2 Communication: We may use your email address or phone number to communicate with you regarding your orders, product updates, promotions, or other relevant information. You can opt out of marketing communications at any time.
2.3 Website Improvement: We may use usage information to analyze and enhance the performance and functionality of our website, personalize your browsing experience, and improve our products and services.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Span Laboratories Pvt Ltd, our customers, or others.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Update: You may access and update your personal information by logging into your account on our website. If you need assistance, please contact us using the information provided below.
5.2 Opt-Out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
5.3 Cookies: We may use cookies and similar technologies on our website to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.
6. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us, and we will take appropriate measures to remove the information.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Span Laboratories Pvt Ltd
H-3 U.P.S.I.D.C. Industrial Area, Dewa Road, Chinhat, Lucknow-226019.
care@spanlaboratories.com
+91 860 111 5555
By using our ecommerce website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.